We want you to find the right CRM for your business, not the best one for ours!
We will give you friendly advice on which CRM would suit your business needs by meeting with you in person, getting to know you and your team, then matching the right CRM for your business.
From sales, marketing, finance, support & customer service – every person in your organisation who communicates with customers is part of the sales team.
Therefore your CRM solution should be a fully integrated part of your business to ensure that every customer has the best experience, every time.
From email, calls, social media and webinars, everyone in your business needs to have visibility of all customer communications. A good CRM enables your teams to provide the best possible customer experience.
Managing sales teams can be rewarding but difficult. A CRM solutions gives you the confidence that you can manage your profitability and people more effectively.
Marketing should never be a cost. It also should never be difficult. Whether by print, email AdWords or social media, a fully integrated marketing solution will not only help to track your marketing spend, but also give you visibility about how engaged your customers are.
The most successful businesses have mapped out their customer journey. The best CRM solutions help to automate sales processes to ensure that your customers have the best experience from start to finish.
“If you can’t measure it, you can’t manage it”. Whether you are managing the day-to-day or making strategic decisions, it is critical that your CRM solution can provide you with the information that you need.
Zoho CRM is one of the most feature rich and integrated CRM solutions on the market today, and even better, it won't break the bank.
Pipedrive is a simple and effective CRM that is simple to use and powerful enough to manage your sales teams.
One of the biggest benefits of cloud software is the ability to securely access information, from wherever in the world that you need to be.
Ravel Solutions will help you to implement leading cloud based document management that helps you to stay compliant, while getting the right information to the right people, faster than you can say “where is that document”.
Whether ailments or cat videos, we can now access more information than we could ever consume. Yet employees still struggle to find information & documents that they need to do their job. Improve productivity with electronic document management.
With the right collaboration tools, employees can now work on documents at the same time, while chatting to each other while in different locations. Improve communication & collaboration while reducing miscommunication.
A good content management solutions will automatically track versions, with a full audit trail of who, what and when it the changes occured.
Optical Character Recognition (OCR) allows you to extract data from paper and electronic documents in order to reduce data entry.
Accessing documents & data via the cloud doesn’t necessarily mean it is less secure. Prevent unwanted data leaks with a full audit trail of who accesses your information.
You can create documents and presentations within minutes, sharing them with customers and colleagues to collaborate in real-time.
The Ravel team have experience setting up document management and intranet solutions such as SharePoint, Box, Lumapps and many more.
Processes are there to support your business. Sometimes processes could be improved, but if there isn’t a need to change, then the status quo might seem the best option.
With the right cloud software, alongside human grunt, you could improve your process while working from anywhere you need.
Business Process Automation could include Client Onboarding, Support Tickets, HR Requests, Invoice Approvals & OHS Management.
If you can think of a process, we can automate (some of) it.
While we love cloud software, we understand that your business might need something customised.
We have a team of software developers at hand to build your custom applications & integrations.
We can help you design and build your new solution