unRavel your next Cloud Solution

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Increase Sales & Customer Satisfaction

Customer Relationship Management (CRM)

Find the right cRM

We want you to find the right CRM for your business, not the best one for ours!

We will give you friendly advice on which CRM would suit your business needs by meeting with you in person, getting to know you and your team, then matching the right CRM for your business.

lasting relationships

From sales, marketing, finance, support & customer service – every person in your organisation who communicates with customers is part of the sales team.

Therefore your CRM solution should be a fully integrated part of your business to ensure that every customer has the best experience, every time.

From email, calls, social media and webinars, everyone in your business needs to have visibility of all customer communications. A good CRM enables your teams to provide the best possible customer experience.

Managing sales teams can be rewarding but difficult. A CRM solutions gives you the confidence that you can manage your profitability and people more effectively.

Marketing should never be a cost. It also should never be difficult. Whether by print, email AdWords or social media, a fully integrated marketing solution will not only help to track your marketing spend, but also give you visibility about how engaged your customers are.

The most successful businesses have mapped out their customer journey. The best CRM solutions help to automate sales processes to ensure that your customers have the best experience from start to finish.

“If you can’t measure it, you can’t manage it”. Whether you are managing the day-to-day or making strategic decisions, it is critical that your CRM solution can provide you with the information that you need.

We can help you to setup you next

CRM Software Solutions

Zoho CRM

Zoho CRM is one of the most feature rich and integrated CRM solutions on the market today, and even better, it won't break the bank.

Pipedrive

Pipedrive is a simple and effective CRM that is simple to use and powerful enough to manage your sales teams.

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Digital Proposals

Impress your clients with digital proposal solutions

Is your team are spending hours on creating sales proposals?

Are you procrastinating about creating proposals?

Do you want to show your potential clients that you are an innovative company?

Digital proposal solutions might be the answer that you are looking for. Send beautiful proposals to your clients and track when and how long they view them.

More and more proposals are being sent electronically today than ever before. However when sending proposals by email, you can’t track when, or if, they are opening them.

Get clients to approve proposals, sign them off and even pay deposits in a single process.

With proposal templates with easy-to-insert pricing, sections and image templates, you can generate a proposal in minutes rather than hours.

Stop procrastinating about sending proposals to customers and setup a digital proposal solution today.

After a few months or years, your team will have many versions of proposal templates floating around the office with a range of fonts, colours, images and content that doesn’t reflect your brand.

Still want to print your proposals? Not a problem… easily download your proposal for your client and send a copy by email later.

Communicate

Email, Calendar & Internal Messaging

Affordable Email Solutions

Leverage the power of IMAP with great cloud email platforms that snc your email and calendars across your desktop, web and mobile devices.

Share email and calendars between teams so that you never miss an email or meeting.

If you have an assistant, you can delegate them access to your emails so that they can respond on your behalf.

Easy to use interfaces allow you to change settings, add or remove users without the need to call an IT Company.

All web applications are easy to use and intuitive enough for all users to get up and running quickly.

With enterprise & military grade security policy management, you can rest assured that your business has done everything possible to prevent hacking, phishing and other malicious activity.

Our Recommended Email Solutions

Gmail (G Suite)

G Suite is a an easy to use email platform that includes powerful email, calendar, messaging, document management features that your team will love.

Zoho Mail

When you love to use outlook or apple mail, but need shared email and calendars that syncronise across all of your devices, Zoho Mail is affordable and secure.

Collaboration

Document Management

One of the biggest benefits of cloud software is the ability to securely access information, from wherever in the world that you need to be.

Ravel Solutions will help you to implement leading cloud based document management that helps you to stay compliant, while getting the right information to the right people, faster than you can say “where is that document”.

Why move to the cloud?

Whether ailments or cat videos, we can now access more information than we could ever consume. Yet employees still struggle to find information & documents that they need to do their job. Improve productivity with electronic document management.

With the right collaboration tools, employees can now work on documents at the same time, while chatting to each other while in different locations. Improve communication & collaboration while reducing miscommunication.

A good content management solutions will automatically track versions, with a full audit trail of who, what and when it the changes occured.

Optical Character Recognition (OCR) allows you to extract data from paper and electronic documents in order to reduce data entry.

Accessing documents & data via the cloud doesn’t necessarily mean it is less secure. Prevent unwanted data leaks with a full audit trail of who accesses your information.

Our recommended solutions

Google Drive & Sites

Work in a single document with teammates or people outside your company. See edits as others type, communicate through built-in chat.

Zoho Workplace

You can create documents and presentations within minutes, sharing them with customers and colleagues to collaborate in real-time.

Intranet Solutions

The Ravel team have experience setting up document management and intranet solutions such as SharePoint, Box, Lumapps and many more.

Rem,

Customer Relationship Management (CRM)

Find the right cRM

We want you to find the right CRM for your business, not the best one for ours!

We will give you friendly advice on which CRM would suit your business needs by meeting with you in person, getting to know you and your team, then matching the right CRM for your business.

lasting relationships

From sales, marketing, finance, support & customer service – every person in your organisation who communicates with customers is part of the sales team.

Therefore your CRM solution should be a fully integrated part of your business to ensure that every customer has the best experience, every time.

From email, calls, social media and webinars, everyone in your business needs to have visibility of all customer communications. A good CRM enables your teams to provide the best possible customer experience.

Managing sales teams can be rewarding but difficult. A CRM solutions gives you the confidence that you can manage your profitability and people more effectively.

Marketing should never be a cost. It also should never be difficult. Whether by print, email AdWords or social media, a fully integrated marketing solution will not only help to track your marketing spend, but also give you visibility about how engaged your customers are.

The most successful businesses have mapped out their customer journey. The best CRM solutions help to automate sales processes to ensure that your customers have the best experience from start to finish.

“If you can’t measure it, you can’t manage it”. Whether you are managing the day-to-day or making strategic decisions, it is critical that your CRM solution can provide you with the information that you need.

Productivity Automation

Business Process Automation

Processes are there to support your business. Sometimes processes could be improved, but if there isn’t a need to change, then the status quo might seem the best option.

With the right cloud software, alongside human grunt, you could improve your process while working from anywhere you need.

Business Process Automation could include Client Onboarding, Support Tickets, HR Requests, Invoice Approvals & OHS Management. 

If you can think of a process, we can automate (some of) it.

Custom Software Development

While we love cloud software, we understand that your business might need something customised. 

We have a team of software developers at hand to build your custom applications & integrations.

We can help you design and build your new solution

Services

Want To Boost Your Business Today?

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